Terms of Service

These Terms of Service govern your use of Easy Tourist License Spain (the "Service"). Please read them carefully. By creating an account, signing the Professional Engagement Letter, or otherwise using the Service, you agree to be bound by these Terms.

1. Service provider

The Service is provided by:

• Current entity (until July 2026): Juan Antonio Bertomeu Vallés, NIF 28988016N, freelance lawyer registered with the Bar Association of Alicante (ICALI member #4643 since 1991), Spanish Tax Authority Collaborator (AEAT Colaborador Social since 7 November 2017), professional civil liability insurance policy #8-6.543.984.
• Future entity (from July 2026): Expat Abogados y Asesores Fiscales S.L.P. (Spanish Professional Services Limited Liability Company under incorporation). Continuity of all contractual relationships will be guaranteed upon transition.
• Office addresses: Calle Doctor Calatayud 39, 03724 Moraira (Alicante), Spain · Calle Ramón y Cajal 5E, 03700 Dénia (Alicante), Spain
• Trade name: Easy Tourist License Spain (the digital interface for tourist use dwelling (VUT) licensing services within the Expat Abogados law firm)

2. Nature and scope of the service

Easy Tourist License Spain is a productized legal service for obtaining and registering a tourist use dwelling licence (Vivienda de Uso Turístico, VUT) on behalf of non-resident property owners in Spain, end to end. We act in your name under a power of representation, so you do not need a Spanish digital certificate of your own to complete the procedures.

The full licensing cycle we handle:

• Zone and viability check, confirming whether the property may host a new VUT against municipal moratoria and urban planning rules
• Municipal urban compatibility certificate (ICU), the town hall certificate of urban compatibility for tourist use
• Responsible declaration to the regional tourism authority and obtaining the regional registry number (in the Valencian Community, format VT-XXXXXX-A, where A is Alicante, CS Castellón, V Valencia)
• Traveller registration setup (SES.Hospedajes), under Royal Decree 933/2021
• Annual Modelo 210 IRNR filing on the rental income from the dwelling, as the recurring tax side of the operation (Non-Resident Income Tax, TRLIRNR, RDL 5/2004)

Lawyer-led core principle: the substantive legal work in your licensing file is reviewed, validated, and signed by a qualified, licensed Spanish lawyer (Juan Bertomeu Vallés, ICALI #4643), and the Modelo 210 tax side is led by our tax advisor (Daniel Bertomeu, AEDAF #06838), before anything is submitted to the relevant authority. We are not a fully automated service, we are a lawyer-led service with technology assistance.

3. What is included / What is NOT included

Included:

• Review of documents you upload (purchase deed, IBI receipt, second-occupation documentation, community of owners records, rental contracts, etc.)
• Verification of cadastral data against the Spanish Catastro and cross-check against the regional VUT registry
• Preparation and processing of the municipal urban compatibility certificate (ICU) and the second-occupation documentation where applicable
• Preparation and submission of the responsible declaration to the regional tourism authority to obtain the regional VUT registry number
• Traveller registration setup (SES.Hospedajes) under Royal Decree 933/2021
• Preparation of the annual Modelo 210 IRNR on rental income, with calculation of the corresponding tax, per AEAT specifications
• Lawyer review and electronic signature with qualified certificate (FNMT / ACA), acting on your behalf under power of representation
• Document signature via Firma.dev / Docuseal, so you only need to sign electronically
• Delivery of the official receipts and your regional VUT number to your client portal + email
• Storage of your licensing file and supporting documents for the legally mandated 6-year period
• Customer support during preparation via email and (optional) WhatsApp

NOT included (out of scope of the standard productized service):

• Official fees, taxes, and charges levied by town halls or the regional administration, these are always billed separately and transparently, on top of our service fee
• Obtaining the consent or approval of the community of owners where one is legally required, beyond preparing and submitting the request on your behalf
• Building works, renovations, or technical reports (architect, engineer) needed to make the dwelling compliant
• Personalized tax advisory beyond the Modelo 210 IRNR on rental income (e.g., tax residence change strategy, Beckham Law application, double taxation treaty analysis)
• Representation in administrative inspections, sanctioning proceedings, or appeals
• Filing of other Spanish tax forms (Modelo 100, 720, 651, etc.), these may be available through other products of the Easy Legal Spain Group or directly through Expat Abogados
• Litigation, mediation, or arbitration services

If your case falls outside the standard scope, we will inform you within 48 hours and either (a) refer you to Expat Abogados (parent law firm, presencial advisory) or (b) refund the full payment.

4. Professional Engagement Letter (Encargo Profesional)

At the start of the service, you sign electronically a Professional Engagement Letter with us, in compliance with ICALI deontological rules. The signature is captured via canvas-based electronic signature meeting the requirements of Article 25 of EU Regulation 910/2014 (eIDAS) and Spanish Law 6/2020 on electronic signatures.

The signed Engagement Letter sets out:

• The specific licensing service requested
• The service fee, separately from official fees and taxes applicable
• Your right to withdraw under Article 103 RDL 1/2007 (or waiver thereof, see clause 12)
• ICALI mediation rights and complaint procedures
• Confidentiality and professional secrecy obligations
• The power of representation under which we act before the town halls, the regional tourism authority, and AEAT on your behalf

5. Account creation and eligibility

• You must be at least 18 years old to create an account
• You must provide accurate identification (NIE/NIF + name + contact info)
• The Service is designed for non-resident owners of property in Spain (or owners with the intention to buy), who hold or wish to operate a tourist use dwelling. The recurring Modelo 210 IRNR we handle is the non-resident's tax form, Spanish residents file different forms
• You are responsible for keeping your account credentials secure. Notify us immediately at legal@expatabogados.com if you suspect unauthorized access
• One account per person (or per couple/co-owner unit). Do not share your account with third parties

6. Your obligations

By using the Service, you commit to:

• Provide accurate and truthful information. Knowingly providing false information in a responsible declaration or tax filing may constitute an administrative offence or tax fraud under Spanish law and is your sole responsibility
• Upload genuine, unaltered documents. Tampering with purchase deeds, second-occupation documentation, community of owners records, IBI receipts, rental contracts, etc., to misrepresent your situation is illegal and we cannot act on your behalf in such cases
• Respond promptly to our queries. If we need to clarify a discrepancy with you, please respond within 5 calendar days. After 10 days without response, we may have to suspend or cancel processing of your licensing file
• Notify us of changes. Tell us if your tax residence, contact information, property ownership status, or the use of the dwelling changes
• Pay the service fee. Service fees are payable in advance. Work on your licensing file begins after payment confirmation

7. Fees and payment

• Service fees are displayed transparently on the pricing page and at checkout
• Fees are in Euros (€) and include any applicable Spanish VAT/IVA
• Payment is processed by Stripe Payments Europe Ltd. (Ireland). We do not store your full card details
• Alternative payment methods (Bank Transfer Managed, Bizum-future, etc.) may be available depending on the service; specific terms apply
• Official fees and taxes are separate from our service fee, town hall fees, regional administration charges, and any tax payable to AEAT on rental income through the Modelo 210 are billed apart and transparently (we explain this clearly during the process and offer multiple payment methods)

8. Service delivery timeline

Our target SLA is to start work on your licensing file and submit the first procedure within 48 business hours from receipt of payment AND all required documents (whichever is later). Note that the overall time to obtain the licence depends on the response times of the town halls and the regional tourism authority, which are outside our control.

If we identify any discrepancy or need additional documents, we will contact you. The SLA pauses until you respond. We will communicate any expected delay proactively.

9. Custody of client funds (Article 23 ICALI code of conduct)

If you select the "Bank Transfer Managed" payment option to pay the official fees and taxes owed (town hall fees, regional administration charges, or tax owed to AEAT on rental income) through us, we will:

• Hold the funds temporarily in a separate client funds account at CaixaBank (Spain), as required by Article 23 of the Spanish Bar Code of Conduct (Código Deontológico de la Abogacía)
• Transfer the funds promptly to the relevant authority in your name and on your behalf as part of the corresponding procedure
• Provide you with documented confirmation of both the receipt of your funds and the subsequent payment to the authority

A management fee of €30 applies to this payment modality (in addition to the service fee). This is disclosed at checkout.

10. Limitation of liability

Our liability is governed by Spanish law and limited to the service fee paid by you for the specific service in question, except where Spanish law mandates broader liability (gross negligence, willful misconduct, consumer protection provisions).

We are not liable for:

• Errors in your licensing file or tax filing caused by inaccurate or incomplete information you provided
• Refusal of a licence, decisions, audits, or sanctions by the town halls, the regional tourism authority, or AEAT resulting from your situation, including refusals based on municipal moratoria or planning rules (we process what we are instructed and what the documents support; we do not control these authorities and we cannot guarantee that a licence will be granted)
• Service interruptions due to force majeure, third-party provider outages, or other circumstances beyond our reasonable control

Our professional civil liability insurance policy (#8-6.543.984) covers our professional services in addition to any direct contractual responsibilities.

11. Intellectual property

All content, software, design, and branding of Easy Tourist License Spain (the platform itself) are the property of the service provider (currently Juan Bertomeu Vallés, transitioning to Expat Abogados y Asesores Fiscales S.L.P. in July 2026) and protected by Spanish and EU intellectual property law. The data and documents you upload remain your property, we only process them to deliver the Service, as set out in our Privacy Policy.

12. Right of withdrawal (RDL 1/2007 Art. 102 and 103)

As a consumer, under Article 102 of Royal Legislative Decree 1/2007, you would generally have a 14-day cooling-off period to withdraw from a distance-purchased service.

However, you may waive this right under Article 103(a) RDL 1/2007 by expressly agreeing in the Professional Engagement Letter that the service will commence before the end of the 14-day period and that, by doing so, you acknowledge that you waive your right to withdraw once the service has been fully performed (i.e., once the licensing procedures have been submitted to the relevant authorities on your behalf).

You will be asked to make this waiver explicit at the moment of signing the Engagement Letter. If you do not waive, you retain the cooling-off right but work on your licensing file will not commence until the 14-day period has elapsed.

If you choose to cancel before the licensing procedures have been submitted to the relevant authorities and you have not waived the cooling-off right, you are entitled to a full refund of the service fee.

13. Refund policy

• Before submission to the authorities: if we are unable to process your licensing file for reasons not attributable to you (e.g., a complex case outside our scope), full refund.
• After submission to the authorities and within our service quality standard: the service has been delivered; no refund applies, but if a procedure is rejected due to an error on our part, we will correct it at no additional cost. A refusal of the licence by the town hall or the regional authority on grounds outside our control (for example a municipal moratorium or planning rules) is not attributable to us.
• Quality complaints: contact us at legal@expatabogados.com. Most issues are resolved within 5 business days. Refund decisions are documented and motivated.

14. ICALI mediation and complaints

As a Spanish lawyer member of the Bar Association of Alicante (ICALI), Juan Bertomeu Vallés is subject to the deontological oversight of ICALI. If you believe our service has not met professional standards, you may:

• Contact us directly at legal@expatabogados.com , we will respond within 10 business days
• Lodge a formal complaint with ICALI at www.icali.es
• For data protection issues, contact the Spanish Data Protection Authority (AEPD), see Privacy Policy
• For consumer issues, you may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr

15. Privacy and Easy Legal Group communications

Your personal data is processed in accordance with our Privacy Policy.

The documents you upload are processed internally by our team to prepare your licensing file. There is no automated decision-making with legal effects on you (Article 22 GDPR). The substantive legal work is reviewed and signed by a qualified human lawyer (Juan Bertomeu Vallés, ICALI #4643), and the Modelo 210 tax side is led by our tax advisor (Daniel Bertomeu, AEDAF #06838).

15.1 Easy Legal Group commercial communications consent

By accepting these Terms, you also accept to receive commercial communications from Easy Tourist License Spain and from other products within the Easy Legal Group (including EasyConveyancingSpain, EasyWillSpain, EasyMortgageSpain, EasyDigitalCertificateSpain, EasyNIESpain, and any other legal or fiscal services this group may launch in the future) regarding services that may be of interest to you as a non-resident property owner in Spain.

These communications may include: reminders for your licence renewal and your annual Modelo 210 tax filing; product updates and new service launches; relevant changes in Spanish tourist-licence regulation and tax law affecting non-residents; offers and promotions on related services across the group; and occasional educational content about your property situation in Spain.

Easy opt-out at any time: you may unsubscribe from these commercial communications with a single click on the unsubscribe link present in every marketing email we send, or by writing to info@easytouristlicensespain.com. Unsubscription is effective immediately and at no cost. Unsubscribing from marketing communications does not affect transactional emails relating to your active licensing file (e.g., document upload reminders, official receipt and VUT number delivery), which are necessary for the performance of our contract.

Legal basis: Article 6(1)(a) GDPR (your express consent given by accepting these Terms in a clearly identified section) and LSSI-CE Article 21 (Spanish Law on Information Society Services). Your consent record (timestamp, IP address, and exact wording accepted) is retained for 6 years for accountability purposes pursuant to Article 7(1) GDPR.

16. Suspension or termination

We may suspend or terminate your account if you:

• Provide false information or upload tampered documents
• Use the Service to attempt to obtain a licence by deception or to attempt tax fraud
• Use the Service to abuse, harass, or threaten our staff
• Violate Spanish law or these Terms in a material way

In case of termination by us, we will provide reasoned communication and any unused fees will be refunded pro-rata.

You may close your account at any time by contacting dpo@expatabogados.com. Procedures already submitted to the authorities on your behalf remain valid and we maintain the legally required records for 6 years regardless of account closure.

17. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified by email to registered users and displayed prominently on the website. Your continued use after the effective date constitutes acceptance of the updated Terms.

18. Governing law and jurisdiction

These Terms are governed by Spanish law. Disputes arising from the Service are subject to the competent courts of Alicante, Spain, except for any consumer law provisions that may apply if you are a consumer resident in another EU member state.

19. Severability and entire agreement

If any provision of these Terms is found unenforceable, the remainder remains in effect. Together with the Privacy Policy, Cookie Policy, and your Professional Engagement Letter, these Terms constitute the entire agreement between you and us regarding the Service.